Orders are shipped within 3-5 business days of purchase.
With Canada Post on strike, all letter mail orders will be placed ON HOLD until further notice.
Packages will be shipped with UPS or FEDEX, arrival times may vary. You will be updated via email.
Please send an email with your order number and a description of the issue to kassandralois.artist@gmail.com and I will get back to you as soon as possible.
Unfortunately I cannot take responsibility for the input of incorrect addresses, as an independent artist I can't afford to do so. Please check your address when placing your order and afterwards the address can be found on your order confirmation. If you realise that you've entered the wrong address, please email me ASAP and I will do my best to fix the error if possible.
The ✨ secret shop ✨ is a Patreon exclusive area. Check out the different membership options HERE ♡
I am not taking any commissions at the moment.
